VRArena Loyalty

Privacy Policy

Last updated: May 2025

Who We Are

Data controller is SPATIAL COMPUTING ENTERTAINMENT, registered at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates.

This Privacy Policy explains how we collect, use, and protect personal information when you visit loyalty.vr-arena.games (the "Site") or submit an inquiry through our contact form.

If you have questions about this policy, contact us at ilia.e@vr-arena.games.

Information Covered by This Policy

This policy covers all personal information collected and used in connection with this Site. Personal data includes information that enables you to be identified as an individual or recognised directly or indirectly — such as your name, email address, company name, and any other details you voluntarily provide.

What Information Do We Collect?

This Site is a static marketing website. We do not require account creation and do not use advertising or analytics tracking cookies. The personal data we collect comes exclusively from voluntary actions:

  • Contact form submissions — when you submit a demo request, we collect your name, email address, company or venue name, and the message you provide.
  • Communications — information you provide when contacting us by email or other written correspondence, including your name, email address, and telephone number where given.
  • Server access logs — our hosting infrastructure automatically records standard technical data (IP address, browser type, pages visited, timestamps) for security and operational purposes.

How Do We Use Your Personal Information?

  • To respond to your demo request or inquiry and follow up regarding VRArena Loyalty services;
  • To comply with legal requirements and exercise or defend legal claims;
  • To keep the Site safe and secure;
  • To maintain accurate records of your contact preferences, including suppression lists for contacts who have requested no further communication.

We do not sell, rent, or trade your personal data to third parties. We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal information on the basis of our legitimate interests — specifically in responding to business inquiries, exercising legal claims, preventing fraud or unlawful activity, and maintaining accurate contact preferences.

Where We Store Your Personal Information

Data is collected and stored in Dubai. It may be transferred to any company within the IFZA Group, regardless of geographic location. We also use the following third-party services to operate the Site:

  • Vercel — hosting and content delivery. Processes server logs in accordance with their Privacy Policy.
  • Supabase — our contact form data is transmitted to a Supabase Edge Function for processing and delivery to our team. Processed in accordance with their Privacy Policy.

How Do We Protect Your Information?

We implement appropriate technical and organisational measures to ensure the security, integrity, and accuracy of your personal data, and to protect it against unauthorised access, disclosure, alteration, or destruction.

Third-Party Websites

The Site may contain links to third-party websites or services. Those sites have their own privacy policies and we accept no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any site you visit.

How Long Do We Keep Your Information?

We retain personal data only for as long as necessary for the purposes described in this policy. Once data is no longer required, it is deleted or anonymised. You may request deletion of your data at any time by contacting us at ilia.e@vr-arena.games.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you;
  • Rectification — ask us to correct inaccurate or incomplete data;
  • Erasure — request deletion of your personal data;
  • Objection — object to how we process your data;
  • Portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, email us at ilia.e@vr-arena.games. We will respond within 30 days.

Cookies

This Site does not use analytics or advertising cookies. Your browser may store a small number of technically necessary cookies set by our hosting infrastructure for security and performance. These cookies do not track you across other websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting to the Site with a revised date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact

For any privacy-related questions or requests:
SPATIAL COMPUTING ENTERTAINMENT
Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates
ilia.e@vr-arena.games